[. . . ] Save all packing materials in case you need to move or ship the system in the future. Contact your dealer immediately if anything is missing or damaged. Chapter 1 - Getting Started 1-1 1. 2 Features The basic configuration consists of a system unit, a monitor, a keyboard, a CDROM drive, a diskette drive, a fixed disk drive and a mouse. 1. 2. 1 Front Panel Figure 1-1 shows the system unit front panel. 1 2 3 4 5 6 7 11 10 9 8 1. [. . . ] Not doing so may damage your system. Chapter 1 - Getting Started 1-13 1. 6 Troubleshooting If you encounter a hardware problem, review the following suggestions before calling for service. General Failure · · · · · Are all cables securely plugged in?You may check this by plugging in and turning on some other piece of equipment. Entwined cables may cause signal interference. Front Panel Light Doesn't Work · Check inside the system unit and make sure that the front panel LED connector is correctly plugged in (refer to section 2. 3 Jumpers and Connectors). "Garbage" or Nothing Appears on the Screen · Is the monitor turned on?Is the screen brightness adjusted properly? Never open the monitor case. The CRT monitor retains very high voltage levels, even after the power is turned off. Refer all monitor service to qualified service technicians. 1-14 AcerPower 2100 User's Guide Keyboard is Dead · Is the keyboard cable plugged in?Turn off the system unit and plug in the keyboard. Do not plug or unplug the keyboard while the power is on. Printer Doesn't Work · · · · · Is the printer power turned on?Is the printer cable connected to the correct port (serial or parallel)?Are your application and the printer configured for the same operating values?To prevent signal interference, neatly fold or coil excess cable length. Add-on Card Fails Intermittently · Do two add-on cards have conflicting addresses? If You Receive an Error Message · Read the corrective actions in Table 1-1 in section 1. 7. Chapter 1 - Getting Started 1-15 1. 7 Error Messages In the event that you receive an error message, do not continue using the computer. This section describes the different types of error messages and suggests corrective measures. There are two general types of error messages: · · Software System 1. 7. 1 Software Error Messages Software error messages are returned by your operating system or application. [. . . ] Consult the system housing installation guide for assistance. 2. 3. If you have purchased a new hard disk drive and cannot access it, it may be because your disk is not physically formatted. Physically format the disk using the FDISK and FORMAT commands. If you follow the corrective steps above and still receive an error message, the cause may be an equipment malfunction. [. . . ]